Customer Service Manager Cover Letter
Richard Anderson,
1234, West 67 Street,
Carlisle, MA 01741,
(123)-456 7890.
Date: 13th Aug, 2008.
Mr. John Smith,
ABC Entertainment,
257, Park Avenue South,
New York, NY 12345-6789.
Dear Mr. John Smith
I am highly skilled Customer Service Manager with substantial experience in the implementation and management of large-scale customer service operations and fulfillment strategies. During the last several years, I have been providing customer service management for SBC and DirecTV Broadband.
The extent of my knowledge is significant and covers a broad range of administrative and technical skills in several key areas including database applications, automated phone systems, and fulfillment tracking. Capitalized on my experience at a progressive company that is positioned for strong growth.
Enclosed is a resume outlining my qualifications. Some of my key strengths include:
- Established skill in detecting critical customer service deficiencies and developing preventive strategies and solutions for high-end customer and vendor support.
- In-depth knowledge of the specialized tools, devices, and procedures used to successfully manage a large number of customers from a customer service center.
- Exceptional capacity to enter new environments and begin to produce clear-cut results right from the start with well developed technical and communication skill.
- Capable of successfully implementing large-scale customer service and support solutions that entail the innovative design and development of broad-based operations.
A personal interview to discuss the ways in which my skills and abilities can assist you in achieving your goals would be most appreciated. Please feel free to contact me directly at any time. Thank you for your consideration.
Sincerely,
[Signature]
Richard Anderson.
Enclosures: |